Frequently Asked Questions
Q: Is there warranty service ?
A: Yes, we provide every product in our store 1 year free replacement if there’s product quality problems. If you need any help of product/installation/operation, you also can contact us to solve it for you
Q: Where does the adapter locate?
A: It’s in the water tank. If you cannot find it everywhere, plz contact us.
Q: How long will it run?
A: It can run up to 18 hrs on low mist with 530ml water, covering 300sf.
Q: Does it automatically shut off when water runs out?
A: Yes, built in smart sensor, it will turn off automatically when there’s no water.
Q: How to switch mist from weak to strong?
A: Press and hold the timer button below “ON”. 1 beep is strong mist. Press and hold it again, it will beep twice for weak mist.
Q: Is it easy to clean?
A:Yes, Remove the lid, find the simple white plastic, wipe it with paper towels gently 2-3 times a week .
Q:Can it be used with citrus oils?
A: Yes, it works well with oils like orange and lemon. But please avoid the oil dropping on the wood grain cover to damage it.
Q: Is it BPA free?
A: Yes, it’s BPA free, perfect for kids, old people, pregnant women etc.
Q: Does oils/fragrances come with the diffuser?
A: No, it doesn’t, oil is not included.
Q: If there’s no mist coming out, what can I do?
A: Do not add water over the Max line marked inside; Clean the internal ultrasonic wave vibration board inside of the water tank with paper towels or small soft brushes gently
Specification:
Power: DC 24V, 15.6W
Noise:
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very useful I have used a lot of humidifiers, and every time I change them because I don’t have to clean the scales. This humidification effect is very good, and the dry room is quickly moist. When used at night, its sound is not very large, so it will not affect sleep. I have too many things in my room, so I don’t like to buy big objects. This small and exquisite size is very suitable for the bedroom. If the humidifier is good, it may be that the humidifier remains in the water stain around the humidifier…
Aroma diffuser with color changing lights I’ve been using this diffuser for a couple of weeks now and I love it! It holds a good amount of water and will continue running for 8 hours or you can set it for 4-6 hours if you want. It isn’t too expensive either. I highly recommend trying it out, I think you will love it as much as I do.
Quiet, Smooth Running, Great Capacity Runs smooth with steady output of mist. I run this diffuser at night to act as a humidifier as well as diffuser. I’m a very light sleeper and it is very quiet! I thoroughly enjoy not having to refill frequently. I really enjoy the capacity. Just what I was looking for. I have a large 2 bedroom flat; this diffuser spreads the aroma well. Very pleased … Highly recommend.