Frequently Asked Questions
Q: Is there warranty service ?
A: Yes, we provide every product in our store 1 year free replacement if there’s product quality problems. If you need any help of product/installation/operation, you also can contact us to solve it for you
Q: Where does the adapter locate?
A: It’s in the water tank. If you cannot find it everywhere, plz contact us.
Q: How long will it run?
A: It can about 8hrswith 250ml water
Q: Does it automatically shut off when water runs out?
A: Yes, built in smart sensor, it will turn off automatically when there’s no water.
Q: Is it easy to clean?
A:Yes, Remove the lid, find the simple white plastic, wipe it with paper towels gently 2-3 times a week .
Q:Can it be used with citrus oils?
A: Yes, it works well with oils like orange and lemon. But please avoid the oil dropping on the wood grain cover to damage it.
Q: Is it BPA free?
A: Yes, it’s BPA free, perfect for kids, old people, pregnant women etc.
Q: Does oils/fragrances come with the diffuser?
A: No, it doesn’t, oil is not included.
Q: If there’s no mist coming out, what can I do?
A: Do not add water over the Max line marked inside; Clean the internal ultrasonic wave vibration board inside of the water tank with paper towels or small soft brushes gently
Specification:
Power Input: DC24V 500mA
Power: 12W
Noise:
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So you want a good diffuser, huh? If you need a diffuser and are losing your mind over all the options on Amazon, this one is a good choice.We got it and have used it daily for about 3 months now. So far, it has proven to be exactly what we expected.What we like…Larger tank (250ml instead of 100)Cool lights that change colorDurableWhat you may not like…It doesn’t have a Bluetooth speaker or a remote control, but we didn’t need that kind of…
Not quite the color I expected… But the item seems to be as advertised in every other way. I haven’t used it yet, but the instructions are straightforward and clear. The color-changing light is a neat touch. The “cage” is quite a bit more turquoise than I expected from the photo, but not an unpleasant color. I believe it will do the job just fine. If not, I’ll jump back on here and make that change to my review!
Low noise air It is very cute. I put it near my bed, and it also be my light. It has more than five colors light, and I could choose different colors in different environment. Low noise.